Hathway — Horrendous internet coverage and customer support | |||
My name is M Balakrishna Menon who is an existing Hathway Hyderabad customer who has the below experience.Hathway Internet service as well as customer service is one of the worst i have seen in the past few years.We (Ac #386192 Srinagar colony, Hyderabad) have been pushed around for the last 6 days with firstly service not working or working intermittently and secondly on top of this the customer service (Mrs Sathya, Mr Sayed Sanavulla, Mr Vikas) naming some of the reps we spoke to have been reluctant to escalate the issue or give the incharge supervisor's contact number to a disgruntle customer showing an utter lack of accountability.Do not ever ever ever subscribe to Hathway. Hope others dont have such experience which is why trying to spread the word. Was this information helpful? | |||
Hathway customer support has been notified about the posted complaint. | |||
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