Hathway — Internet connection issue

Address:

Mumbai City, Maharashtra

Hello, My account number is 629678. Since last 10-12 days my internet connection is disconnected. I have lodged numerous complaints also discuss with your technical support engineer who has promised to visit on Saturday and then on Tuesday(14 July 2015) but no one came to visit to resolve the issue. My office works gets disrupted due to internet issue. I have never experienced such a pathetic service from any service provider. I almost called 15-20 times to call Hathaway call center but problem is still exists. I am not able to understand why my problem is not resolved still after so many service complaints were made, So, requesting you to kindly look into this matter on top priority else I will be forced to discontinue with your services. I hope you will take appropriate actions regarding the same. Thanks