[Resolved]  Hathway — Issues setting up new connection

Address:Bangalore, Karnataka

Hello, I am Prashant Bhosale, logging a complaint on behalf of Vijendra Singh. We took a hathway broadband connection yesterday, i.e 31st Sept, 2015 in Veeranpalya area of Banglore. Details of connection are : Account no : 1443812 Complaint no : 14341422 Sales Person details : Name : Vijay Contact : [protected] Hathway Technical Person : Contact - [protected] The problem is that, hathway guys are unable to fetch the connection from nearby society named MindSpace Apartment to our society called Sri Krishna Apartment. Due to this silly issue, the connection is not being setup. Hathway guys are saying that sir we can't do anything there is permission issue. During the time of sale you guys will call thousand times, and in case of issue you guys raise your hands. Our 3 months subscription money is with Hathway and I wish you guys to resolve the issue by today itself, or else refund us the money back.
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Jun 9, 2016
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
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Dear PrashantB007,

we apologize for the inconvenience. An executive will get in touch with you ASAP.

Regards,
Hathway Broadband

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