Hathway — kyc not submitted

My cable operator not sending hathway kyc form last few months. Iam not seen lot of channels main problem is operator is postpone the issue. Several times I call the Cable operator land line no.[protected] & Mobile No.[protected], but there is no response. My Address Thanks, K.Venkat Ram Reddy H.No.17-1-391/47 Plot # 172, 2nd floor, Subrahmanya Nagar Colony, Near:Sai Baba Temple, Hyderabad - 500 059 Telangana Ph # [protected] HathWay Box Detail N/S :FCBCQZQSR MAC : 18550F290C85 Kindly check and resolve the problem ASAP.