Hathway — No service even after immediate payment and bad internet connectivity

Address:	Mumbai City, Maharashtra, 400020
Website:	hathway.com

I had made payment for 3 months internet services but even after repeated reminders my services were not activated and everytime they quoted the reason as the backend is not available even though it was a working day. After so much delay in activation of serivces, i was informed within 5 days that my 50GB pack has been exhausted and therefore the speed has been reduced to 1KBPS. I would like to inform that i am not even recieveing the 1KBPS speed and when i informed the costumer care executive, they assured me that the same will be resolved within a day but i dont find any resoulution till date