Hathway — Non Activation of account

Address:

Bangalore, Karnataka

My account recently got suspended on 01/07/2015. Hence I asked the customer care guys to gimme just one month plan as I was planning to shift to different locality. However I made the payment of 930/- on 06/07/2015 at 12:35:35. However it is still not activated. Worst part is whenever I call up to CC they say my payment is not reflecting. I raised the concern then had few email conversations, sent the online receipt of payment. But still no luck. The last email from the executive says that my customer ID is wrong. This is a lie because If its wrong then how the details of mine associated with the account are correct which Hathway executives ask for verification whenever I called customer care. Hence I feel this whole thing a messed up thing. Request someone to act on it.