[Resolved]  Hathway — Not received refund even after more than 50 days- Receipt Number- BLRISP/ 36691, Name-Prasanna Parvathaneni, Contact Number- [protected]

Address:

Bangalore, Karnataka

Hi Team, I have applied for Hathway Brodband new connection and paid Rs- 6738(6 months plan) on 5th April 15. After two days the representative Bhusan told that in your area we don't provide Brodband connectivity and thus we will refund the money. Later he asked me to wait for 15 days as refund processing will take some time. I tried to reach him many times but now he is not picking the phone. I have called the Customer Care number -[protected] and they created a ticket[protected]. Every time I call them they ask me to wait for few more days saying Billing team will contact you. But so far I have never got any call. I have even sent an email [protected]@hathway.net but haven't got any response. This is extremely frustrating and demotivating that even after around 2 months, Hathway team has not returned my money, neither even contacted me. Please find my details below- Receipt Number- BLRISP/ 36691 Name- Prasanna Parvathaneni Contact Number- [protected] Address- HNo 107, Maruthi Layout, AECS Layout Extn., Chinnapahalli, Bangalore -37, Karnataka Amount- Rs-6738 Towards Plan- HDS2(6 Months) Customer Care ticket No[protected] I have attached the scanned copy of receipt and request some prompt action. I don't know where should I go, please help. Thanks in advance. Regards, Prasanna