[Resolved] Hathway — one of the worst service provider and worst customer care

nitinsahu5

from Gurgaon, Haryana

Address:

Ghaziabad, Uttar Pradesh

Since 2 week my Internet is not working i have dropped my mail on 9th of january and again i have dropped my mail on 10th of Jan 2015 but i did not get any response. And also i have tried multiple time to dial customer care no. One of the worst customer care i ever seen in my life after getting all information customer care disconnect the call. After long effort finally i was able to connect my call with customer executive. but i did not get any resolution of my issue. Then again i had tried to dial customer care no after 5 back to back effort i got connect my with executive and i got my complaint number 11699548. And they are also not providing commited speed also.

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Aug 9, 2021

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

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Comments

nitinsahu5

from Gurgaon, Haryana

Although i have very small hope with hathway team and also with India government to control that kind of bed service provider

Hathway Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Nitin Sahu,

We apologize for any inconvenience and thank you for sharing the details. Someone will get back to you at the earliest and provide required assistance.

Regards,
Hathway Broadband