Hathway — Online payment done digital tv not working

Address:Bangalore, Karnataka

Dear Sir, Regarding Digital Cable TV not working, it is showing technical problem, when i am trying to call local cable operator he is not lifting phone and not responding, i paid my balance amount through online http://hathway.com/ portal Payment details Customer Account No: [protected] VC ID :[protected] Payment Completed Successfully Transaction ID : CTX[protected] Txn Message : Transaction Successful Amount : 2013.00 Customer Name : CHALAPATHI . User Account no : [protected] Again I contact my local Hathway cable operator, they said online payment not related to them, but I paid amount through online please refund my amount
Was this information helpful?
No (0)
Yes (0)
Hathway customer support has been notified about the posted complaint.
Sep 16, 2016
Updated by Papudesi Chalapathi
Dear Hathway Cable,
Issue is not resolved, and your team not contact me
Complaint comments 

Comments

Dear Papudesi Chalapathi,

We apologize for the inconvenience caused and thank you for sharing your details. Our team member will get in touch with you and provide assistance.

Regards,
Hathway Cable

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6928
    Pending
    0
    Resolved
    2006
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information