Hathway — Regarding Refund of the Money

Address:

Aurangabad, Maharashtra

I was using the 6-Months Unlimited plan of Hathway Broadband. I made the advance payment for 6-Month unlimited plan. But in around 1 month itself the Internet connection started breakdown issues, I registered an online complaint but they failed to resolve the issue. It went around 4-5 days like this and finally I went to their office. The executives said that they are working on it and well give a feedback by next day, but as expected no feedback. So I told them to disconnect the Internet. I filled the application for disconnection on 25/09/2014. They told me that the money will be refunded by cheque in around 10 -15 days from the day of disconnection and now it's been 1 month and 8 days and they are still not telling the status. If this is how one gets a result of an advance payment then I will generalize especially in case of HATHWAY BROADBAND INTERNET SERIVICES that not to go for an advance payment.