[Resolved] Hathway — Relocation

ayazz88

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

I have been requested for relocation of my data connection to my new which is just few streets away from old one..its almost been 12 days for now but no one has turned up..The local distributed who sold me data connection says he cant help in it speak costumer care..if i speak costumer care they asked me to send an email with address which i did and even got an reply saying it will be done in 4 days but still yet to answer.. Costumer care gives false promises every day..Kindly help me out my account number is 1155295 complaint number is 10984649...This is from bangalore registered in name of Fayaz Ahmed

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Aug 14, 2020

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

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Comments

Nakshathra Karaj

Dec 10, 2021

I have been trying to contact the hathway service for relocation of my wifi and have not got an affirmative response from their side. They are not answering the calls properly as well. It’s been a month since I have tried contacting them yet . I am a hathway user for 1 1/2 - 2 years yet this is their response. I hope you get to them and hope you help me resolve this issue. My account number is [protected] and registered mobile number is [protected]