[Resolved]  Hathway — repairing charges of set top box claimed by my cable operator

Address:Howrah, West Bengal

I am a consumer of hathway cable T.v. The service is provided by my local cable operator named as Vision Cable T.V, andul road, Danesh Sk. lane, howrah-711109, west bengal. My set top box was not functioning from 05.07.2015 and i handed over the box to my above named cable operator for solving the problem. To day i.e, on 08.07.2015 he is claiming Rs.210/= for repairing the set top box and refuse to provide any receipt/bill against the repairing charges. At the time of getting the connection he told me to give life time free service for set top box. please advise. regards Santanu Dutta Contact no: [protected] mail id: [protected]@gmail.com
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Aug 6, 2021
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
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Dear Santanu Dutta,

We apologize for the inconvenience caused. Please share your smart card number. We will get in touch with you and provide assistance.

Regards,
Hathway Cable

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