Hathway — Set top box not working

Address:

Ghaziabad, Uttar Pradesh

Hello Everyone, First of all please accept my apologies for writing a mail to you but I was left with no other option. I was so harassed by the Hathway people that I have had loosen faith in Customer service. A brief synopsis: My Hathway set top box has been taken by cable operator 2 months back and same has not yet returned. Every time I called the Hathway office I was updated that I will be receiving the same by next day which never happens. The cable provider did not have any sense of talking, he is very rude and never listen. Besides Hathway people like Siddhanth, Vimal, Deepak and Mithilesh always says honey words which are never fulfilled. I just want to take this matter in front of Public so that it can be shown how worst is the customer service is from Hathway.