[Resolved]  Hathway — Unresolved hathway broadband speed issue

Address:Mumbai City, Maharashtra, 400001
Website:www.hathway.com

Dear sir

This regarding my continuous complain on your forum for the speed issue my account number is 1202661, I palced complain through yur appellate, customer care, zonal officer, then also my speed is same...now I'm going to launch a complain in consumer forum...for the last two month the issue persist...then also it is not rectified...and at last my payment term is over and time came to recharge the account for another three months...again I will send the money to a big river...or say big sea...where it is eaten by big fishes...and we get a big zero...out of it...

and now it is a time to not asking for "please help me out" it si a time to raise it to higher authority...

regards,

swarup
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Feb 20, 2016
Complaint marked as Resolved 
The issue related to speed of my hathway broadband services, resolved today on the day of 20 of Feb of year 2016, and my plan also ending on the same day...will the company is going to give wave off for the duration i cudn't gt the required speed...today is the last day
Hathway customer support has been notified about the posted complaint.
Complaint comments 

Comments

My earliesr correspondence made to them through mail is appended below

For the last two months i am facing the speed problem i launched many complains against it. day before yestrdy i launched through nodal officer mumbai for the same my account details are appended below:
a/c no. 1202661
name swarup roy chowdhury
mob [protected]
compl no. 15049964/[protected]repeated)

issue/prob - the requird speed for my plan not getting, even getting lesser thann that...for the last two month i am facing this problm bt every time yur customer care representative tell us our technician will look after the issues...bt still the result is null...will the company will rectify the issue...

and im demanding to the company for waiving of my plan for at least one month or return the charges for two month after deduction of rate at which i gt the net ...

plz resolve the issue im going to take the case above as it is not my problem 5-6 neighbour of me also havng the same problm...we r taking the case with all...im sending the screen shot also of my netwrk...

thnkng u
After giving comments on HATHWAY broadband same time the speed issue ressolved...but will the comapny will give me the two month money back or wave off my rechzrge period...calling the billdesk also but not reachable...

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