[Resolved]  Hathway — Worst service "unethical behavior"

Address:	Pune, Maharashtra, 411004
Website:	www.hathway.com

Cust id - 1274309
They say that the calls made to customer care are recorded for quality and training purpose - If that would have been true, I wouldn't have faced this pathetic behavior from the so called customer care executives of a so called corporate service provider (Hathway).
Till a minute ago I was on a call with this Mr. Akshay poojari ( 40 minutes till they disconnected the line ) an esteemed customer care executive unless this guy really knows what he really needs to do. He puts the call on hold without intimating fr 10 times atleast later to transfer the call to his female senior who knows less than him. After 40 minutes they simply disconnect the call.
There is this one Mr. Firoz pillani from the nodal office but he is nowhere to be found on the given phone numbers..
I don't care about my internet any more but I will file a suite against them
Thankfully even we record every calls. I have faced internet problems many times all i expected was a bit of customer respect.. wish i could have posted the call recording here too..
They are going to loose out on a number of connections v.soon. compensation is what i will be looking for.