[Resolved] Havells India — Installation of Water Heater | |||
I have purchased a Water heater on 23/11/2016, My Call No FK233799, Customer Id-[protected], I got a Sms that Your Call No has been resolved, on 24/11/2016. I got a call from Havells Kolkata office ([protected]) on 24/11/2016 They told me please ignore that SMS, Technician will be come to your house on 26/11/2016, But No One Technician came to My House to Install. Then I called to Havells Kolkata Office on 26/11/2016, Then They told me Technician will be come on 28/11/2016 100% sure. But Till Now No One Technician came to my house to Install & also No One inform me that they did not came for any reason. I leave my Office 2days for this Installation, But No One from Havells inform me that they did not come. At this moment What Should I do ? I never think when I purchased, that the reputed company Havells service is so bad, Sorry to say but is true that Havells service is very poor and also irresponsible. Was this information helpful? | |||
Jan 2, 2017 Complaint marked as Resolved Havells India customer support has been notified about the posted complaint. Verified Support Nov 29, 2016 Havells India Customer Care's response Dear Sir (milan2016), We're sorry to hear about your experience. Please expect a call from our representative shortly, we will ensure all possible help. Regards, Team Havells | |||
2 Comments | |||
Comments
I am using this type of eurobreaker.But life is too short.If there is any life long model with reset facilty
Havells India Customer Care's response, Dec 14, 2016
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+91 17 2423 2401 [Chandigarh]
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Sincere apologies for the inconvenience caused to you. Please share your complaint number and your area Pincode with us on havells.social@gmail.com. We assure you we will look into this right away.
Regards,
Team Havells
We are still awaiting for your response. Please share your complaint number and your area Pincode with us on havells.social@gmail.com. We assure you we will look into this right away.
Regards
Team Havells
We hope your concern has been resolved now. Please drop us an email at havells.social@gmail.com in case you need any further assistance.
Regards,
Team Havells