Havells India Ltd. — New exhaust fan damage problem

Address:

Raebareli, Uttar Pradesh

Hi there,

I purchased havells exhaust fan model (N. D. Ex fan - 450 mm) from authorised dealer shop in raebareli (S. K traders) , but it was totally 4 month not pass in last of july there are a big incident with my fan, during running it become damage and the damaged part was cut and separate with 2 blades from angle.

Date of purchasing: 09 april, 2015
Grantee: 2 years
Date of incident: 24 july, 2015

And i want to make you clear firstly that fan was in running position there were not any single thing in cooler is stick or trap with fan, infact the running fan start a small sound noise and we have to switched off cooler. You may see attached picture and know better please. I have more images if you needed i will provide you.

The company has given me warranty of (2 years) for motor and internal, i complaint to retailer and customer care, the refuse change and give me compensation for damaging charges.

### i am not understanding what to do, and why i reinvest? Why i bear? Fan damaging cost. ###.

In case if running fan broken part was making injured me or my family member then company also withdraw his hands from same case?
It may be a serious issue be to.

Thank god, it was not very large, but i am bearing unnecessary trouble in summer.

$$$ if you please repair or please provide me new fan. On same model or i will go through the court. $$$$


Regards,
Gaurav tripathi
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