Havells Reo Switches — Switches getting damaged often

Address:Chennai, Tamil Nadu

Dear Sir / Madam I have changed my home old switches completely into REO switches... Nearly about 80 switches.. all are getting damaged by breaking up one by one.. (before used local brand switches itself worked properly for 7 years.. it become dull in color so we changed it) within a few months these REO switches got breaking up.. And a real threat of current passes by broken switches.. sorry to say really messed up with it..and we have not seen such a worst switches yet.. we have replaced broken switches one by one complaining through toll free.. i cant often call and wait one by one through toll free and wait for 3 to 4 days... this spoils my time and job.. by this time two switches are shaking up and will broke in few days.. please understand and give me a one time solution... please change all in a time or refund... and please do reply...( i have service bill copys its more than 2mb so not being attached hear) Regards Manoj. Y
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Dear Customers company understands your problem and company is more concern about its services.I suggest you please cal to customercare no and ask to change all Switches.the switches are changed without any charge
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Havells India Customer Care's response, Jul 28, 2017
Verified Support
Dear Sir (Sandeep Kumar),

We are sorry to hear that you are facing an issue with your Havells Switches. Please share your mobile number/complaint number and your area pin code with us on havells.social@gmail.com. We assure you we will look into this right away.

Regards,
Team Havells
Havells India Customer Care's response, Aug 1, 2017
Verified Support
Dear Sir (Sandeep Kumar),

We are still awaiting for your response. Please share your mobile number/complaint number and your area Pincode with us on havells.social@gmail.com. We assure you we will look into this right away.

Regards
Team Havells
Havells India Customer Care's response, Aug 5, 2017
Verified Support
Dear Sir (Sandeep Kumar),

We hope your concern has been resolved now. Please drop us an email at havells.social@gmail.com in case you need any further assistance.

Regards,
Team Havells

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