HCL Technologies — HCL ME 2g AND SERVICE AUTHORISED PERSONS

Address:

Rohtak, Haryana

This is Sumit Khanna from Rohtak, Haryana.This is to inform you that my hcl ME have PCB problem. then I am went to service center to meet Mr. GOURAV Manager of Service center he told me your tab have PCB problem and make a job sheet (copy attached) and call me after 15 days. when I went after 15 days he said submit your tab and come after 1 week.after 1 week he said your touch is break already when you submit, so first pay 3500/- rupees for touch after i will solve your problem. and make a new job sheet. Today when i called service station he says motherboard is faulty and he has raised request for the same. Call center says here is no request for new motherboard. Also service person says that it will take 8 to 10 days for resolution for the problem again.3 months left what should I do now. I am ready to pay again payment for touch screen but please solve my problem.here I am attached job sheet please check.finally call to you talk to MR. Prince, he suggest me to mail us and your problem solve in 24 hours.. Whether the faulty part is ordered and how long will take the entire process. which is just not imaginable with a brand like HCL.if you are not able to solve my problem then sorry to say but i will go to Consumer Court last day I was went again in service center to know about my tablet status. gourav was not found there. 2nd in command is Tejbir. then ask to tejbir about tablet, he said to me " Jo krna hain kr le tune humaari compaint kr di hain na ab tera tab change kra ke dikha de "then abuse to me . they don't register my complaint . sir please help me what should I do now. Name: SUMIT KHANNAHCL serial no:0813PCC2G2DIT56745 Mobile no: [protected] SUMIT KHANNA