| Address: | Chandigarh, Chandigarh |
We bought HCL ME Icon M 1034A Machine No. A111AE035960 vide Order No. 63363 dated 08.08.2012. It came with preloaded Antivirus mcafee for 3years and its accidental & handling warranty was extended for 3years.
Ever Since we purchased laptop, it is not working properly with following defects like
Blue screen, Non Working EC2 technology slow starting, never starting and windows encountering problem n
shutdown. We got it checked also from sector 17 HCL service centre vide complaint no. [protected]. But problem remains unsolved.
Now the condition is:-
1. Its very slow and when we type words, typed words can be seen on display screen after 10 seconds and same is condition of touch pad
2. It dont support any antivirus. Whenever any one is loaded, window don't starts.
3. Even Preloaded antivirus mcafee is not at all compatible and hardly reemoves any viruses.
4. When connected to wireless internet, It is the last one (Out of Present Other Devices in the Room) to connect with little or very slow speed.
Since we have been delivered a defective machine, We request you to please either get the machine repaired onsight fully to our satisfaction or replace the said machine.
With Due Regards
Rajiv
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