HDFC Bank — Abusing calls to me & my family

Address:Pune, Maharashtra

I need to bring to your attention my experience as an HDFC
Bank customer.

My Name is Aamir I Baig residing at Nagpur 440032. I was using an HDFC Credit
Card which is about 1-2 years old and
due to some problems with the bank I had stopped paying the credit card dues.
After about 4 months. Because I am jobless for now and have no other mode of
earnings. I have updated the same to the Collection department multiple times.

But still I am receiving a harassing call from HDFC recovery
executive who is not ready to tell his name whose cell no is +91-[protected] and
he started threatening me. He claimed he is calling from the HDFC Legal team
and said that I have dues which I need to pay and I informed him that I have
already had a discussion for final settlement with executive but still he
started threatening me that he has my home and office address and he is going
to come and beat me and my family up and will ensure that I pay the amount or
he will create a nuisance in my office and ensure I get kicked out of my
office.

I am not sure what to do at this stage as I fear the way
recovery executive has been calling and threatening me and calling my family
members. They are using statements like “Go and commit suicide if you don’t
have the strength to pay the debts”.

These are not the only statements that the bank executive
used, but were also accompanied by an offensive and abusive behavior and
language, which is legally and ethically against the Human Rights and Indian
Penal Code.
As I don’t have the job right now and I am searching for the job, I have told
them that once I will start my job I start paying debts still they are calling
my relatives & friends and threatening them.


I would request you to kindly advice if I should file an FIR against HDFC Bank
and Recovery Executive. I am not sure at this point how to get rid of this guy
who has been harassing me.

We hope that you take note of this experience and help us.

Appreciate all help & support.

Thanks!
Aamir I. Baig

+91-[protected]
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