[Resolved]  HDFC Bank — A very big blunder done from HDFC person.

Address:Gautam Buddh Nagar, Uttar Pradesh

A very big blunder done from HDFC person. A DD # ******345 issued on 11/09/2015 by IOB was disowned and returned to me by HDFC saying incorrect info. However the problem was from the end of HDFC bank which did not consider the entire amount mentioned on DD and ignored 38 paise because of which the DD was disowned. I wonder this kind of mistakes are happening in #1 bank of India "HDFC". I suffered a lot of inconvenience because of the above issue. Kindly look into the matter on high priority and take note of this kind of miss from your team on serious grounds. Sankalp Gupta [protected]
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Complaint marked as Resolved 
Oct 06, 2015
Updated by sankalp.taurus
Just don't consider the DD clearing after 20+ days (that too after my efforts) a solution of the above problem. It had to happen anyways as the instrument was in itself a valid one from the day of issue.
Verified Support
Oct 08, 2015
HDFC Bank Customer Care's response
Dear Sankalp,
Request you to write to [protected]@hdfcbank.com along with your contact details, complete address of the branch, employee details and issue details. Please mention Ref ID:TTU[protected] in the subject line for me to track your mail and assist you better.

-Manoj
HDFC Bank
Complaint comments 

Comments

Hello Team,

A Sorry Call doesn't suffice the stuff. If i had been at the doer end and have said words like Sorry for such stuff would your bank have entertained it.

Don't you deduct various type of charges on such kind of financial situations like cheque bounce or late payment etc...

I do not understand one simple thing your entire chain of people did not realize the mistake unless i made them realize it.How can HDFC boost to be # 1 Bank, when there exist so many loopholes within your system.

I too need a compensation for this mistake from the Bank.

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