[Resolved]  HDFC Bank — After one month payzapp payment not reached to bangalore electricity department

Address:Bangalore, Karnataka, 560036
Website:Payzaap

I have made bangalore electricity payment through hdfc payzap 9a66rk on 22nd july'16 its showing payment success but its not reached to "be" at the same time amount not refunded to me as on date even though i am sending so many mails including hdfc managing director mail id.
Attached payment related document for your ready reference.
Kindly help me to get it resolve.
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Aug 24, 2016
Complaint marked as Resolved 
Hope After I raised complaint on consumer complaints Payzapp opend their eyes and refunded my money Thank you very much.
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2016
HDFC Bank Customer Care's response
Dear Customer,

Thank you for sharing the transaction receipt.

Request you to please share your registered contact details and transaction details on the below Link:

https://leads.hdfcbank.com/applications/webforms/apply/Payzapp_Feedback/index.aspx.

You can also call us on our TOLLFREE no [protected] for further assistance.

Anay
HDFC bank - Customer Assistance.
Verified Support
Aug 25, 2016
HDFC Bank Customer Care's response
Dear Customer,

We are yet to hear from your end, kindly share your details using the link shared earlier.

Anay
HDFC bank - Customer Assistance.
Complaint comments 

Comments

Dear Sir,

I m rohit kr . i m holder of Your Standard Credit Card.Kindly help me because i couldn't pay the amount of Credit Card Bill... I am unemployed from Last 4 month bcz i was admitted in hospital in 2 Month bcz i was accident thats the reason i am unemployed . i could not pay the lot charge
i can pay minimum 12k so pls help me ...
Sir i have one a/c hdfc in salray i have no any information in changes in saving a/c [protected]
and my charge in insuffient bal me rquest this a/c close i am not interst in a/c
Named Tarun Kumar, and i fully payment to bank. But i did not received N. O. C. Till date

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