[Resolved] HDFC Bank — Amount deducted but not yet to get back from my account

angayarkanni85

from Bengaluru, Karnataka

Address:	Chennai, Tamil Nadu
Website:	consumercompliants

Hello,

Last week Friday(23 Sep 16) I used to pay air tel bill, the amount Rs.150 debited from my Account.but that transaction failed on that day.

And Today one more transaction also failed or Tamil electricity payment. Amount 388 debit from account and couldn't get this money till now .

Kindly take necessary actions.

Thanks
Angyarkanni
[protected]

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Sep 26, 2016

Complaint marked as Resolved

I got call from 9709156321 .This person was asked OTP number. I wonot able to share the password to them..I am going to call the directly contact the hdfc toll free number.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

HDFC Bank Customer Care's response Dear Customer,

Request you to provide us your date and time of the transaction, customer Id, issue details and registered contact details at [protected]@hdfcbank.com. Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you.

-Manoj
HDFC Bank Customer Assistance