[Resolved]  HDFC Bank — amount deducted from my account

Address:Jabalpur, Madhya Pradesh

I have an account in hdfc bank jabalpur main branch account no.[protected]. i also had a credit card of bank but i was settled all the dues of my credit card and close my credit card in august 2014. But after that settlements bank recovered 4500 from my account in the refference of credit card dues without any intimation and because of this deduction my other loan emi is dishonoured by the bank and my track record is being negative in other finance company i had paid a total amount of rs.84000 for the settlement of hdfc credit card. i enquired many times in bank and there call center but did not get any response from their side they are asking for 84000 again from me i am very helpless and in tension please suggest me now what can i do please help me and do the need full please. Me and my family is mentally torched by the bank because we are a middle class family and cannot afford to pay 84000 rs again. please help me they ceased my account also.
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Aug 14, 2020
Complaint marked as Resolved 
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My Name is Rachana A Bhatt. I am an account holder of HDFC Bank with account no:[protected]. I processed to withdraw amount of Rs.7000 with HDFC Debit Card on 03.07.2015 at UTI Bank ATM center at Ankur Cross Road. The transaction got failed in between and the amount got deducted from my Account. I logged a complain at HDFC Customer Care Center(Ref ID: 929187) at the same day itself.
Its been more than 4 days the amount is still not credited to my Account. The Customer care Executives doesnt give satisfactory answer. Kindly help for the same.

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