HDFC Bank — Applied for credit card but no response | |||
Hello Sir, I applied for a normal credit card service through hdfc bank website. Their representative called up and sent their collection agent to my residence. He collected all the documents copy including my Company ID, PAN Card, Salary slip etc. They promised me to deliver the credit card within 10 working days. Its been more than a month and no updated or card. The collection agent stopped picking up my call. I called HDFC customer care to give back my documents copy if they don't want to provide credit card. They are telling that the documents can' be given back, its bank policy etc. Anybody can misuse the documents, its a privacy issue. Please help me out. Application No:CC19398812/ Ref No:[protected]S2 Alvin George Bangalore-29 Was this information helpful? | |||
 2 Comments | |||
Comments
R/Sir,
I have applied for the credit card before the HDFC Bank authority on 15.01.2015 vide App. no. CC21508320 as printed in the back side of the portion of application form as given to me as acknowledgement of application for credit card.. Two telephone no is mentioned as Arif : [protected] who talked me but no satisfactory answer and another [protected], who is not pick up the phone and switch of his mobile. I have also phone to [protected] on 31.01.2015 but they are also not response satisfactorilly.
now my complaint is that i have duly submitted all necessary documents and phone verification has been completed. I know that it is the discretion of the HDFC bank to issue credit card or not, but my complaint is that kindly as a banking organisation some response should be made for the customers though actually your customer are nothing but the dog and goat to your authority otherwise such big organisation should minimum take courtesy to response against each application whether credit card will be issued to him or not or any such feed back.
so, i think your authority should take initiative to response this matter whether card will be provided or not otherwise i will applied for the same to any other bank.
thanks for your so so so much active banking organisation.
we are proud as an Indian.
Thanking you.
Yours Truly,
ASIT DAS/[protected]
I have applied for the credit card before the HDFC Bank authority on 15.01.2015 vide App. no. CC21508320 as printed in the back side of the portion of application form as given to me as acknowledgement of application for credit card.. Two telephone no is mentioned as Arif : [protected] who talked me but no satisfactory answer and another [protected], who is not pick up the phone and switch of his mobile. I have also phone to [protected] on 31.01.2015 but they are also not response satisfactorilly.
now my complaint is that i have duly submitted all necessary documents and phone verification has been completed. I know that it is the discretion of the HDFC bank to issue credit card or not, but my complaint is that kindly as a banking organisation some response should be made for the customers though actually your customer are nothing but the dog and goat to your authority otherwise such big organisation should minimum take courtesy to response against each application whether credit card will be issued to him or not or any such feed back.
so, i think your authority should take initiative to response this matter whether card will be provided or not otherwise i will applied for the same to any other bank.
thanks for your so so so much active banking organisation.
we are proud as an Indian.
Thanking you.
Yours Truly,
ASIT DAS/[protected]
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Kindly write to [protected]@hdfcbank.com along with your card application and contact details, details of the issue and ref ID-TTU[protected] in the subject line. Will take it up on priority.
- Anay.
HDFC Bank customer assistance.