[Resolved] HDFC Bank — Bad behaviour of the recovery callers | |||||
My no.[protected] I have requested him to call him after one hour as I was in meeting but he has refuse to accept the request and called more than 50 times within this hour and used bad words and hurting language like go to gurdwara and others.. I feel if any delay payment hdfc charge interstate normal overdue and panel interest then y these pupils are harassing to the customer and using misappropriate words . Have recording also if need I can send u the records.I have not able to understand wetter repeated complains how hdfc is keeping these people's on their panel who are not able to give their employee I'd to record the complain against them .. kindly reply back with a action taken by the bank and hdfc bank no from which he called 66577530, 66577560, 47475300..referring matter to legal action. Was this information helpful? | |||||
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint. Verified Support Jan 29, 2016 HDFC Bank Customer Care's response Dear Gyarsi,
Request you to email us the recording at [protected]@hdfcbank.com along with the loan or credit card number for which collection calls are received for further investigation. Kindly mention Ref ID-TTU[protected] in the subject line. Will revert to you on priority.
-Anay
HDFC Bank Customer Assistance.
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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I have to complain again . That somebody has called from no [protected] sayING that he is calling from hdfc and asking other debit and credit card number and cvv number for continue the credit card otherwise it will be blocked for verification . I refuse to give him the cvv no of my other card and he has disconnected the call.I request to enquire the matter as soon as possible and an urgent basis .. we feel and forwarding this number for police verification .