[Resolved]  HDFC Bank — BAD Experience Customer Care

Address:

Pune, Maharashtra

Hi, My name is Shirish Ashok Shivarkar Card Ending 2130 I had very bad experience of HDFC Bank Customer Care service, I wanted to have my mailing address changed, had called the customer care they guided me to download the address change form and send to their Chennai Office. I downloaded the same and courier to Chennai office. After few days I got SMS saying Signature not matching, it was my mistake, I called the customer care again asking the further procedure for signature mismatch. The customer care told me to attach my Photo ID along with address change form and send to Chennai office which I did. After few days when I did not receive any update I called HDFC customer care, this time they told me to give an application and download KYC form. I just wanted to know why this information was not provided when I called HDFC customer care asking for Procedure. My Time and Money (Courier ) was wasted. I am now closing my HDFC Credit Card Service due to Bad Service