[Resolved]  HDFC Bank — Bank a/c blocked without prior notice and information

Address:Mumbai City, Maharashtra, 400050

To

Subject:- Bank A/c blocked without any notice Hdfc Bank

Respected sir

HI this is Narendra satish tiwari from Bandra west mumbai 400050 writhing this letter regarding complaint against Hdfc Bank i am having an salary account in Hdfc since more than 8 years and having credit card more than 4 to 5 years earlier i pad all dues on time since last 1 and half year due some personal issues it was difficult to pay total due so i was paying some of the payment against my Hdfc credit card my toal card limit is of 26000 and now it is overdue condition of 32000 but from march 2014 till Dec 2015 i have paid almost 35500 rs still card is in miniuis i agree doing payment late but never said no to paying, but oin 4.2.16 Hdfc has stopped and freeze my account in which more than 8000 balance was there and has done the balance zero without any notice or any prior information, when i call on HDFC customer care after wasting more than 2 hours with paying higer telephonic charges of 100 rs customer care executive replied that you have to talk to Hdfc credit card recovery department and given me the number on that number([protected]) i have spoken to miss Deepali madam she told you account is stoped due to non payment of minum in month of jan 16 and when i asked her that how Bank can freeze any body account she told it our right to do the same and you will not get your money bank if you want i can arrange call of executive to ask for further help but not a single peron has called up till date, i am salaried person my monthly expense is depening upon, my salary how i could manage such a behaviour from Bank, earlier i have insisted them form last 6to8 month that i want to do the settlement or you can convert my dues to emi basis so that i will be able to pay and clear all my dues but they are not ready,
i hope lot from your sir pls. help me on this pls find the given below details for refrence
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Aug 9, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
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Dear Narendra,

Request you to email us at [protected]@hdfcbank.com with your card, account and contact details. Please mention the ref ID- TTU[protected] in the subject. Will take it up with the concerned team & get back to you.

Manoj
HDFC Bank Customer Assistance

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