[Resolved]  HDFC Bank — card payment interest levied without information

Address:

Jhansi, Uttar Pradesh

Dear sir, This brings to your kind notice that I use the credit card no [protected], I have used this card in September last week till now. I was told that we get interest free credit period for 50 days starting from the day of credit. No information was given to me regarding the bill cycle. When with my own curiosity I asked today the phone banking number regarding my dues. I was told that interest has been charged on my dues. This is totally wrong and I strongly object to this as no bill, no sms or mail was provided to me regarding my dues and I was under this impression that I get a 50 days leverage. I am a very old customer of HDFC bank with more than 12 a/c of me myself and my family and I believed HDFC to be a transparent body with clear instructions. Please reverse my interest so that I pay my dues without any hassle and remain as your previlage customer with good will and regard. Thanking you. Yours Dr Anoop Srivastava