HDFC Bank — Closed Loan/But deducted EMi / Wrong Information from Customer care

Address:

Hyderabad, Andhra Pradesh

Respected Sir, I am R.chitti Babu bearing with Instant jumbo cash loan number "[protected]" Last month on January 19th 2015, i closed all amount and its been clear from my end and bank side too, The EMI which I need to pay on 23rd JAN 2015 including that I paid and closed amount, so amount not get deducted from my account. Now suddenly they debited 17, 786 rs from my account on 23 Feb 2015, which is not fair. I clearly spoked with them why u debited as i paid full amount and settled it down. Now they come up and saying you did not payed EMI amount and with out including that EMi we closed this loan. I really didn't understand if i dint paid this Auto pay EMi should be debited from my account on Jan 23rd 2015 only. Please address this and return my amount as i closed my loan by talking to customer care promptly and clearly. For more details please visit the call recording also. Thanks, Chitti Babu R chitti.[protected]@gmail.com [protected]