[Resolved]  HDFC Bank — Complaining about my credit card limit issue

Address:Pune, Maharashtra, 412308
Website:Hdfcbank.com

I am using a hdfc credit card from last 5 months and they give me a limit of 30000/- but on last month they reduce my credit limit to 24000/- with out any prior notice. Then i tried to contact with hdfc bank and they told me that they dont know how its happen. So one of the customer service agent told me that he raise a complaint about this issue and told me to wait for 2 days with in 2 days it will resolve but i wait for 5 days. There is no change in my limit so again i contact to hdfc care and know one of the agent told me they are not able to help me. She told that you need to contact via mail to customerservices. [protected]@hdfcbank.com so i contact them through mail but still i am not getting any resolution from there as will.
I paid my all bills regularly on time as per the due date and i never pay any minimum amount to it. I always pay the hole bill amount. Whatever it was there.
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Oct 22, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2016
HDFC Bank Customer Care's response
Dear Customer,

Request you to write to us at [protected]@hdfcbank.com along with your credit card number and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you further.

-Natasha
HDFC Bank Customer Assistance
Complaint comments 

Comments

3RD party cash txn inc ST & EC 010916 with out my knowledge,

what is 3RD Party cash txn ??? please tell me

Regards,

HDFC Bank Holder,

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