HDFC Bank — Complaint against branch manager,HDFC Bank AGASHI branch Virar(w).

Address:Mumbai City, Maharashtra

To, Human Resource Dept. HDFC Bank. Mumbai. Dear Sir, SUB:Complaint against branch manager, HDFC Bank AGASHI branch Virar(w). We bring to your notice that we are in construction business from last 25 years in this vicinity and we are one of the reputed builder. In the matter of housing loan of our customer MR. Rodney Periera . who has applied for housing loan at AGASHI branch . After having completed all the formalities and paper work, the disbursement was delayed by weeks.So, naturally as a builder, we had approached the manager and made inquires about the status of the loan application.But to our surprise, the manager replied very rudely and even told us that you can apply to any other housing loan institution. We are very sorry to state that for a reputed bank like you, we aspect customer friendly service.We hearby request you to make inquiry in the matter and take take necessary steps, so that in future such incidents are not repeated.We are having many saving and current accounts with your bank for last so many years.In case, we do not get any satisfactory reply, we will be forced to snap all relation with your bank. Awaiting your early reply. Thanking you, Yours faithfully. Paresh BARIA
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Dear Paresh,

We would like to share with you that HDFC Bank, under an arrangement, sources home loans for HDFC Ltd. The loans are then sanctioned and disbursed by HDFC Ltd. You are henceforth requested to be in touch with Ms. Geetika Vaish on e-mail ID [protected]@hdfc.com for resolution of your query/complaint.

- Bejoy
HDFC Bank Customer Assistance

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