HDFC Bank — Complaint Against HDFC Bank Customer Care Executive | |||
Hello, Myself Pranay Ramchandra Thate HDFC bank credit card holder. I got call from this number [protected] at 4.03 PM date 25.02.2015 said that calling from HDFC bank customer care executive. HDFC bank customer care executive start giving information about insurance policy, i said i already have other insurance policy so not needed.That executive forces me to apply for policy and used wrong word against me. Also said that if you not apply for policy we will not increase your credit card limit after 6 months.(If you not gives business to HDFC bank, HDFC bank will not help their customer.) So that's why i want to register Complaint Against HDFC Bank Customer Care Executive. Was this information helpful? | |||
 2 Comments | |||
Comments
To,
The HDFC bank complaint desk.
Sub: Complaint against customer Care Executive for her misbehaviour over telephone.
Dear Sir,
With great sorrow, I would like to inform you that today at 12:25 pm I had received call from a lady customer care executive of HDFC credit card deptt.She asked me rudely about non registration of email ID for linking my new hdfc card.I was quite astonished to hear her rude voice over telephone.
Now I've decided to surrender my Credit card if I don't get justice of that misbehaviour within 48 hours of this complaint letter.
The HDFC bank complaint desk.
Sub: Complaint against customer Care Executive for her misbehaviour over telephone.
Dear Sir,
With great sorrow, I would like to inform you that today at 12:25 pm I had received call from a lady customer care executive of HDFC credit card deptt.She asked me rudely about non registration of email ID for linking my new hdfc card.I was quite astonished to hear her rude voice over telephone.
Now I've decided to surrender my Credit card if I don't get justice of that misbehaviour within 48 hours of this complaint letter.
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+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Regret the unpleasant experience you have had with the bank . I request you to write to [protected]@hdfcbank.com along with your card and contact details, details of the calls, executive details and ref ID- TTU[protected] in the subject line. Will take it up on priority.
- Anay
HDFC Bank Customer Assistance