HDFC Bank — Credit card bill | |||
I applied for credit card in Hdfc bank through a bank agent who stands in front of my office in gurgaon. He told me that there will be membership charges which will not be charged if I will do purchasing if 10000 ieithin 6 months. But within 3 months they sent the bill with membership charges attached in it. And when I asked that agent about the reason for this membership attachment then he asked me to call Hdfc customer care and talk to them. When I talked to the customer care, there was a lady who talked to me very rudely. I asked her that I will not pay and will surrender then she said rudely that you can surrender the card. After that I tried calling them many times but was unable to talk to them and now its being 4-5 mnths they are just adding interest in that bill and sending me at my home and if I am not paying the amount then they should also had called me on their own asking me why I am not paying the bill. They also didn't call me. Please look into the matter as I am not going to pay so much amount as I am not using the credit card since 6 months. I am ready to pay the amount for which I purchased. So please see what going on. I will be very greatfull to you. Thank you Was this information helpful? | |||
2 Comments | |||
Comments
As mentioned before also, I had issues regarding my credit card which has not yet resolved. In spite of mailing so many times to the bank on different email addresses, even to managing director, I didn't get any response from the bank regarding the solution. They just saying that they will get back within 7 working days. But its being more than 2 weeks and I didn't get any solution . inspite of all this i got another bill in the mail with the same problem. Please look into the matter and solve my problem asap.
I am sending the screenshots of my mail and the mails sent by bank.
Regards
Kanika Sachdeva
I am sending the screenshots of my mail and the mails sent by bank.
Regards
Kanika Sachdeva
58%
Complaints
32720
Pending
0
Resolved
18400
View all 32720 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
I would request you to email us at [protected]@hdfcbank.com along with your card details, charges details, contact details and your issue details. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.
-Tejal
HDFC Bank