[Resolved] HDFC Bank — Credit card billing

Vipankaur

from Chandigarh, Chandigarh

Address:

Chandigarh, Chandigarh, 160009

I am an HDFC credit card customer for many years . I find that since past few months they have not been mailing me the bill, email or hard copy . They send me no reminder on my phone . When the due date has passed suddenly they start bombarding me with calls about payment made by extremely rude representatives . This is leading to my bill not being paid in time and causing immense anxiety to me .

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Aug 16, 2016

Complaint marked as Resolved

I looked through all the phone nos provided on this site . Tried all till finally one was answered and I could complain to them to send bills in time

HDFC Bank customer support has been notified about the posted complaint.

Aug 16, 2016

Updated by Vipankaur I have tried to call their customer care numbers or email them but to no result. Their nos are all not working.

Verified Support

Aug 18, 2016

HDFC Bank Customer Care's response Dear Customer,

Kindly mail us at [protected]@hdfcbank.com with credit card number, issue in details and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

-Natasha
HDFC Bank Customer Assistance