[Resolved]  HDFC Bank — Credit card

Address:Visakhapatnam, Andhra Pradesh, 530017
Website:www.hdfcbank.com

Dear sir/mam,
As i have taken credit card from hdfc bank as regularly i have paid my outstanding but due to some financial crisis from last 3 month i am unable to pay the minimum amount on time and company collection manager has called me and i have asked him to give some time as my mother hospitalised and this unusal event i have lost my job from last 3 months i could not pay that amount on time. Collection manager called me and harassing me with his abusive language and his bad language and some rowdies and some agents from srinidhi associates attacked today my mother in laws house and they have used parliament language and they have warned them that if im not pay the minimum amount till tomorrow they said they will attack once again and they want to create nuisance and my mother in law aged 70 she got nerves and fainted down with their words and i am answering his every call and i am requesting some time to clear the due amount. As i requested him that give me some time i will clear the amount but he is speaking in abusive language and he refuse to give time and their executives came to my in-laws home and harassing us. They are telling that police people also cannot do any thing, kindly help us.. I requested them but they are not responding properly. And even i have complaint same thing to hdfc collection manager also but he is also not taking any complaint and he is telling he is noway responsible for that. And recently when i am in hyderabad for my mother hospital work and treat that time also they called me and requested me to pay atleast 3000 for that month i have paid through the help of my friend and the receipt number which they have given is [protected]. I have clearly briefed them that if can give me some time so that i will clear entire my outstanding and regularise my card also.

My credit number : [protected]
Location : vizag

Recovery agency name : srinidhi associates

Excutives / gundas name : srinivas ([protected]), satish m, and some others

Bank manager name : chakradhar bandi his number : [protected],
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Sep 25, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 25, 2016
HDFC Bank Customer Care's response
Dear Customer,

We are fully sensitized to your query raised with regard to your credit card and you may look forward to receive a response to your e-mail id in 7 working days. We request you to bear with us in the interim. For any further clarifications, The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance
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