[Resolved]  HDFC Bank — Credit card

Address:

395007

Dear sir, iam your old customer i have many accounts in hdfc bank, my complaint is regarding my credit cardno.[protected] sir i have purchased a lap top on 27/07/2015 and debited my ac by 43860 swiped by seller on conditioned of six months emi conversion of 7304 amt per month and also promised cash back of rs.1650 instead next month when statement was observed the out standing balance was showing full amt which the card swiped amt 43860 and also overlimit fees leived 500rs in my ac seeing this i complaint to toll free no. and they assured me that there were some problem you and your credit card ac .will be updated by emi and balance will reflect in you r statement soon, then i obrseved next month there was no change in my statement showing the amt outstanding i talked many times to toll free no. but they always lingerind me . but then also i have deposited rs.15000 on date 16/12/2015 but then i got notice on date 22/12/2015 from advocate nanavati assossites madan alpana ben i talked to her many time i have explained to her my problem and sent her the every prooff to her she checked and then also i fowlowed her but then she stopped picking up the phone of me after some time i again paid rs 7500 on date 24/12/2015 then i was tired about this matter then i complaint phisicaly in bank sent prooff phisically by my god dod road branch but then also no comunnication was made by hdfc bankto me no coversation was made to me by bank also i paid 7500 rs on 22/01/2016 then i stopped paying they charged me over limit fees late fees finance charges every charges threre possible. i am very dissatisfied with your bank and at last i thought to mail to ombudsman thinking that i will get any solution . wating for your reply.