[Resolved] HDFC Bank — Credit card

bheema634

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560029
Website:	hdfc credit card

Hi, i have made the hdfc credit card amount 14769.64 on 12th sep which is showing the total due amount on my net banking. It was deposited at the same day only. After two days (14/09) its still shown the due amount is 520 rs. After next day the statement was generated and sent to my mail same statement with the total outstanding due amount is 13774.36 rs.. For this i have contacted to customer care executive.. He said the bill was generated automatically based on your due amount. Then i asked to him i already made the total amount on 12th sep only. Then how you guys are calculate the tax for 0 rs amount and how it was generated on 137.36 rs amount please clarify me. But that lady rudly said the answer and you have to pay no option for you like that she said and immediatly cut the call.

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Nov 3, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

HDFC Bank Customer Care's response Dear Customer,
Kindly write to us at [protected]@hdfcbank.com with Credit card number, issue details and your registered contact details mentioning reference Id TTU03101624 in the subject line. The concerned department will assist you.
-Natasha
HDFC Bank Customer Assistance