[Resolved]  HDFC Bank — Credit card

Address:560025

This is regarding my credit card application no [protected]s2. My company is a hdfc client and i had applied for credit card some 6-8 months back through a travel desk which happened in my office. I submitted all docs but the credit card never came. Again sep 1st week, i was contacted by someone called as shweta from hdfc saying that she is reopening my application for the credit card. After much to and fro and innumberble calls, i submitted docs (Once again)! I also got confirmation calls twice from hdfc and sms confirmation. Yesterday when i checked for status of my credit card, i see its disapproved! I was surprised, because i wasn't even aware of this. I would have appreciated if shweta would have informed or contacted me and helped sort it out. After investing so much time and effort for selling me a credit card - you cant leave the customer like that. Be responsive! I have been trying to call her since yesterday but she kept disconnecting after hearing my name and since then her phone is switched off! Really?

Hdfc - please hear out and get some basic sense in place of being responsive! Shweta's number is - [protected].

I just want hdfc to please let me know why was my application disapproved! Kindly respond
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Nov 1, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2016
HDFC Bank Customer Care's response
Dear Customer,
Kindly write to us at [protected]@hdfcbank.com with your complete name, address, city of residence, credit card application number and your contact details mentioning reference Id TTU01101606 in the subject line. The concerned department will assist you.
-Natasha
HDFC Bank Customer Assistance
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