[Resolved] HDFC Bank — Credit card department hold my 7000 rs

Shweta Narula Sharma

Address:	110095
Website:	www.hdfcbank.com

Hi team,

I am card holder of hdfc bank (salary and credit card). credi card department has put my money on hold of amount rs 7000 without intimating me. i paid my principal amount and requested them to release my rest of money. they simply denied and replied that we will deduct entire amount of rs 7000 and then we will release your account.

This is my salary account and every month credit card department are levying some or other charges and holding my money without intimating me.

I am single mom, have to take care of my baby. would request you to please take a serious action against hdfc credit card department and let me know if you need any further information on below mentioned id:

Shweta. [protected]@gmail.com

Regards
Shweta

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Oct 31, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2016

HDFC Bank Customer Care's response Dear Customer,

Kindly write to us at [protected]@hdfcbank.com with the credit card number along with your registered contact details, mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.

-Natasha
HDFC Bank Customer Assistance