HDFC Bank — Credit card due even after terminating the credit card

Address:Pune, Maharashtra

The bank had placed a lien of Rs 7249 for my credit card which was already terminated in April 2015. I paid the amount and the lien was removed. Today again I get a message regaring the credit card : E-stmt for your HDFC credit card ending 3068 sent to your email id. Min due RS.0. Total due is Rs..24 Payment due on 09/SEP/2015 I terminated my credit card in April 2015. After which they placed lien on my salary account and kept adding God knows which charges and yet I paid though I never spent anything on my card as I terminated it. And still I get messages regarding the due. It may be just RS .24 but I do not want to ignore it. Later they will come back to me saying I did not pay and now I have to pay xxx Thousand money and when I dont pay they will agin place a lien. The guys dont understand that the card is terminated and I am not using it. What kind of charges do the people apply on a terminated card. And hats off to the customer service which is good for nothing. God knows how many time do I have to write emails because the credit card dept never recieves the call. And the other dept say we dont know anything call the credit card dept. I bet them to give one number from credit card dept and when someone calls they recieve it.
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Dear Pardiip,

I would request you to email us at [protected]@hdfcbank.com along with your card details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.

-Tejal
HDFC Bank

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