Address: | Pune, Maharashtra |
The bank had placed a lien of Rs 7249 for my credit card which was already terminated in April 2015. I paid the amount and the lien was removed. Today again I get a message regaring the credit card :
E-stmt for your HDFC credit card ending 3068 sent to your email id. Min due RS.0. Total due is Rs..24 Payment due on 09/SEP/2015
I terminated my credit card in April 2015. After which they placed lien on my salary account and kept adding God knows which charges and yet I paid though I never spent anything on my card as I terminated it.
And still I get messages regarding the due. It may be just RS .24 but I do not want to ignore it. Later they will come back to me saying I did not pay and now I have to pay xxx Thousand money and when I dont pay they will agin place a lien.
The guys dont understand that the card is terminated and I am not using it. What kind of charges do the people apply on a terminated card.
And hats off to the customer service which is good for nothing.
God knows how many time do I have to write emails because the credit card dept never recieves the call. And the other dept say we dont know anything call the credit card dept. I bet them to give one number from credit card dept and when someone calls they recieve it. Was this information helpful? |
I would request you to email us at [protected]@hdfcbank.com along with your card details, contact details and your concerns. Kindly mention Ref ID- TTU[protected] in the subject line. Will revert to you on priority.
-Tejal
HDFC Bank