[Resolved]  HDFC Bank Bank Credit Card — Goondaism in HDFC Bank Credit Card Department

Address:

Bangalore, Karnataka

Hi, I went to HDFC Bank Credit card H.O today which is located at Richmond road, Bangalore to speak about my card overdues. After looking at my payment history I decided to settle my card. Bank people gave me one amount for settlement but I convince them that I dont have that much of amount to pay and I told them some amount (Suresh who was the Bank Executive and he said that bank will not agree for such amount and then called his Senior named Tilak (I think he was Goonda before joining HDFC) then he said we have to settle that amount, and I said due to unexpected finacial condition it was not possible for me to pay that much of amount. Then Tilak HDFC Goonda started shouting at me and my brother. You know how he was behaving like a Gonda, who don't have any respect for customer. My brother asked him why is he shouting and then again shouted and told us do whatever you can he will behave like that only and he was about to fight with my brother. You know this all happen in small torture room, which was really pathetic. With this experience, I will never do transaction with HDFC and will also share this issue with my family and friends. Can any one look at this and let me know what best can be done with this issue. In the meanwhile I have sent this message to the Bank legal department as well.