[Resolved]  HDFC Bank — Credit Card is revoked with charges ,, Need No Due certificate

Address:Hyderabad, Andhra Pradesh
Website:HDFC customer care

My Name is Sudhamadhuri. I applied for a credit card in the year 2011. However I had never used it, , not even registered it to my customer ID. I don't have the card with me now, I don't remember card number either. Now when I am applying for a home loan, my cibil report shows card had been revoked with some maintenance charges. Now I am trying to find further details so that I can get a no due certificate by paying the said amount. I tried calling customer care. I am unable to receive any kind of details from them. I am unable to reach right department although I waited in the line for about 20 mins. Once they took my call and they asked me to send a mail thru my registered email id when I had the card in 2011. They cannot provide any details unless I have registered mobile number with me which I was using in 2011. How can any one have all those details.
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Complaint marked as Resolved 
Verified Support
Oct 08, 2015
HDFC Bank Customer Care's response
Dear Customer,
Request you to write to [protected]@hdfcbank.com along with your customer ID, contact details and your issue details.
Please mention Ref ID:TTU[protected] in the subject line for me to track your mail and assist you better.

- Manoj
HDFC Bank
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