[Resolved]  HDFC Bank — Credit Card issue

Address:Gurgaon, Haryana
Website:www.hdfcbank.com

Hi,

I am submitting this complain because i had requested HFDC not to renew my credit card ending 2906 which was expiring in Oct 2016.I am out of india and i was not willing to renew it.

Inspite of several request through mails, HDFC is sending new credit card to my india address where i am not available.I have hotlisted new issue cards to avoid any misuse but they are again and again sending new cards.SO far they have generated 4 new cards and i have blocked them all and i am pretty much sure if i don't submit a consumer complaint they will again sent a new card.
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Dec 26, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 25, 2016
HDFC Bank Customer Care's response
Dear Customer,

Regret the inconvenience caused and we are keen on discussing the concerns you have.

Request you to write to us from registered email ID at [protected]@hdfcbank.com along with your credit card number / Customer ID, complete issue details and registered contact details. Kindly quote the reference ID TTU[protected] in subject line.

-Natasha
HDFC Bank Customer Assistance
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