[Resolved]  HDFC Bank — Customer Care Executive Misbehaved

Address:Gurgaon, Haryana

I received a call few minutes back and the guy who was on the phone, what the hell he thinks of himself. How can he speak to me like this. He was not letting me speak even a single word. If you are working as a customer relationship manager than you should know how to speak with a customer. He was saying my address proof was not verified by the service provider (in regards to credit card) so I said I don't have much time to visit that place so can I provide you any other document as I have my Bank Account passbook with me for this address. But he was not letting me speak even a single word.
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Customer,

Regret the unpleasant experience you have had with the bank . I request you to write to [protected]@hdfcbank.com along with your card / application and contact details, details of the calls, executive details and ref ID- TTU[protected] in the subject line. Will take it up on priority.
- Anay
HDFC Bank Customer Assistance

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