[Resolved]  HDFC Bank — Unknowing deduction of depository charges on name of demat account

Address:Mumbai City, Maharashtra, 400708
Website:Hdfclave

Hi,

Similar transaction was made in my account too.

This is in reference to the transaction made into my account without intimating me by hdfc bank.

An amount of Rs 862.70 has been debited on 16th NOVEMBER 2016 from my salary account, mentioning about 'depository charges DEPOSITORY CHARGES Oct16 -with regard to my demat account. I have never used this account.

When the account was opened, I was told that it would be absolutely free. This is clear exploitation of customer.

Also no prior intimation/ later information about such deduction is given to the customer.

Kindly help...!

Regards
Manojkumar Salla
Mob-[protected]
Mail ID- manojkumar.[protected]@bharatbijlee.com
HDFC Customer ID : 57934366
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Jan 9, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2016
HDFC Bank Customer Care's response
Dear Manoj,

Our official tried contacting you, however, was unable to reach you. Please contact Ms. Mary Biju on [protected] for assistance.

- Anay
HDFC Bank Customer Assistance.
Complaint comments 

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I applied for new debit card and sent through blue dart courier by Awb.[protected] on[protected] to my old address even though I updated new address and returned back.I tried to contact customer care it was a answering machine and very irresponsible. So pl sent my dedit card to my new address.

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