HDFC Bank — Debit card not received, AWB No:[protected]

Address:

Jamnagar, Gujarat

I have received an e-mail from HDFC bank stating the dispatch status of my debit card, number ending 7721 on 20th June, though Bluedart courier AWB No: [protected]. This is request for new card as my existing card is not working properly( at outlets like Mall etc.). After 10 days i have enquired at Jamnagar blue dart office and informed that the card is sent back to the Bank, please contact the Bank. I would like to bring to your notice that the courier company did not even try to contact me or send the card at my mailing address (as per bank records). Suggest you should not be tying up with such courier services. Request to please look into the matter and dispatch my debit card, if possible, to your Motikhavdi branch in Jamnagar. I will collect it from there. Also please ask the courier service provider to contact me on my mobile, if the address is not traceable. My customer ID is 4108348