[Resolved]  HDFC Bank — Deduction of program management fee

Address:Mumbai City, Maharashtra, 400074

I checked my savings account and got to know that hdfc bank have deducted an amount of rs 100+service charge from my savings account.

I checked it thoroughly and got to know that banktaken it as programme management fee which is ridiculous and impractical. For what they are charging this as such they are giving some great service to customers.

What a bogus fee that programme management is? I am heard this for this first time and no other bank is charging. This is very unethical practice by hdfc bank, and there is no such criteria from rbi to charge for programme management.

If this amount is not debited back to me within a week, then i will be bound to close my account with immediate effect.

Not only me i will definitely close the account of my family members as well.

Request you to explain on this issue and withdraw such charges
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Oct 31, 2016
Complaint marked as Resolved 
The requested amount has been credited to account
HDFC Bank customer support has been notified about the posted complaint.
Oct 13, 2016
Satna's response
Worse class service & no taking care of customers problems. Unsatisfactory services of SATNA branch
Verified Support
Oct 20, 2016
HDFC Bank Customer Care's response
Dear Customer,

Sorry for the inconvenience caused.

Kindly write to us at [protected]@hdfcbank.com with Customer Id, charges details and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.

-Natasha
HDFC Bank Customer Assistance
Complaint comments 

Comments

My credit card appliction is not approvel my all document are parfact and me steble. refernce no is [protected]W8
i am emploar my all friends credit card done same sallry and all document right so why?? please kindaly help may be wait your best response.
Sir, I given my Adhar card to change the address, but till now from two month not get change of address.we feel the service of branch is worst of HDFC.I even inform to branch mgr.but no action & bank desk counseeler want some commission. This is the very bad position & now I will close the account.

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