HDFC Bank — Demanding excessice amount for credit card dues | |||
My son had used a credit card issued by HDFC Bank branch in Chennai. He has made purchases for Rs.1900 in October 2011 using that credit card. He has gone abroad in December 2011 and forgot to clear dues of Rs.1900 to HDFC. Now, he wants me to contact the Bank and pay the dues with interest not exceeding 24% p.a. But the Bank demands Rs.9000, almost 5 times the amount due. I am shocked to see that the Bank wants to collect a penalty of 400%, which is beyond comprehension. What is the remedy? Was this information helpful? | |||
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Request the card holder to write to us at [protected]@hdfcbank.com with his card and contact details and details of the deductions.Kindly mention the ref ID TTU[protected] in the subject line of the mail.
Anay
HDFC Bank Customer Assistance